Item: KAZOKKU
Author: Indra

About the Client

Client

PT. Asuransi
Takaful Keluarga

Industry Insurance (Sharia Insurance Company)

Positions Filled

IT personnel to support digital transformation projects,

Fullstack Developer
IT Business Analyst
IT Developer .NET

Business Challenge

The insurance industry faces significant challenges in digitalization, particularly in finding suitable IT talent, while the digitalization process must proceed quickly to avoid falling behind in market competition.

Before using IT Manpower Outsourcing from KAZOKKU, Asuransi Takaful Keluarga faced three main challenges:

Limited IT personnel, the internal team was not sufficient to handle digital projects, causing innovation delays
High operational costs, relying on in-house recruitment and training would be far more costly and time-consuming
Need for flexible manpower, IT personnel were needed in large numbers, but only for certain periods, making permanent hires an unideal option

KAZOKKU's Solution

Requirement Analysis

We began by analyzing the project requirements, the technologies used, and the skills needed. From this analysis, KAZOKKU was chosen for its specialization in providing IT talent with short-term contract flexibility.

Talent Sourcing for Key Positions

KAZOKKU filled three important positions to support the Takaful project:

Fullstack Developer: Handling both frontend and backend, allowing the project to run more efficiently
IT Business Analyst: A liaison between business needs and the technical team, ensuring the developed solution aligns with company objectives
IT Developer .NET: Building applications based on Microsoft .NET technology, for web, desktop, and cloud

Internal-Outsourcing Team Integration Strategy

To address integration concerns, Takaful and KAZOKKU implemented three approaches:

Hybrid Team: Internal and outsourcing teams worked in one unit/room for smoother collaboration and communication
Onsite work scheme: For the first month, the outsourcing team worked directly at Takaful's office to adapt to the work culture
Onboarding support from KAZOKKU: Ensuring the IT personnel sent already understood the client's systems and work culture before starting

Phased Engagement Model

Recommended approach: initial consultation → selection of the right IT personnel → short-term contract (3-6 months) for a smaller project first → evaluation and scalability if the results are satisfactory.

Results

Results Achieved

In less than one week, PT Asuransi Takaful Keluarga successfully acquired curated IT talent without the burden of internal recruitment or training processes. The project proceeded on schedule as the IT talent provided was able
to contribute from day one.

Parameter

Result

Time to acquire suitable IT talent

< 1 week

Positions filled

Fullstack Developer, IT Business Analyst, IT Developer .NET

Integration model

Hybrid team, onsite for the first month + KAZOKKU onboarding

Number of talents placed

25 talents total